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General Vacation Package Questions
Do you make my airline flights, or do I? You would make plans for arriving in Key West. Once you fly or drive in, we will advise you on all things Key West.
Do the packages include food & drinks? No, but we can make recommendations & reservations for great restaurants in Key West.
Does the package price include taxes & fees? Yes, the package includes taxes & fees. All add-ons will be subject to additional costs.
Are the Vacation Packages priced per person? No, all packages are initially priced for 2 people. But if your group exceeds 2, we can add additional accommodations, transportation, & activity tickets. Many accommodations allow for more guests with no additional cost. We can add on to any package to meet your group size and needs.
Can I stay longer than your standard 3-Night Vacation Packages? Absolutely, you can. We can modify all vacation packages to meet your needs. Just ask.
Can I upgrade the lodging option to an Ocean View room? Absolutely, you can. Your package will be customized to your requests, and the price will be adjusted accordingly.
Do your vacation packages offer vacation rentals? Yes, we have lots of options. Using your budget, we will find the perfect lodging for you, and the package price will be adjusted accordingly.
What’s the cancelation policy for your vacation policy? Our vacation packages are subject to variable cancelation policies dictated by lodging providers. Our standard cancelation policy is below:
Policies: You have a 24-hour grace period after your vacation package purchase to seek a full refund. After the 24-hour grace period expires, you are entitled to a refund, minus 10% of the total charges, up to 45 days prior to your arrival date. No refunds will be granted after the 45-day cancelation period. We recommend purchasing travel insurance to cover any unforeseen circumstances that may lead to your need to cancel your vacation package. Groceries, alcohol, flowers, all perishables and any other specialty provisioned items are non-refundable.